Guides
Practical guides on receivables, O2C and collections
Short, practical articles from 20+ years in accounts receivable. No theory for its own sake: things you can use with your team this week.
Latest articles
CollectionsPromise-to-pay follow-up emails: 3 templates that work
Three ready-to-use emails: confirming a promise, following up a broken one, and escalating politely.
Read →AR metricsHow to read an AR ageing report in 15 minutesA simple routine to turn your ageing report into the five actions that matter this week.
Read →Guides and tools
ConsultingOrder-to-cash (O2C) consulting
What O2C covers, signs your process is leaking cash, and how I help.
Read →DSOHow to reduce DSO: 12 practical stepsThe formula, what a good DSO is, and twelve levers across credit, billing and collections.
Read →CollectionsAR collections strategyDiagnose, segment, prioritise, call, escalate and measure.
Read →ToolFree DSO calculatorDSO, best possible DSO, days delinquent and cash you could release.
Read →TrainingAR & collections trainingWorkshops for collectors, team leads and AR managers.
Read →CareersAR & finance resume ATS checkKeywords and fixes that get finance resumes shortlisted.
Read →